Privacy Policy

Privacy Policy

This Privacy Policy describes how www.theramvos.com (hereinafter “the Business”) collects, uses, and protects personal data of its visitors and customers, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The Data Controller is the rental apartments business operating through www.theramvos.com.

2. Personal Data We Collect

We may collect the following data:

• Full name
• Email address
• Phone number
• Booking details (dates, preferences, etc.)
• Information submitted through contact forms

If you make a reservation via third-party platforms (e.g. Booking.com), we may receive certain data such as contact details and, in some cases, limited payment-related information (e.g. partially masked card details), strictly for booking management purposes.

The data is not shared with third parties and is not used for any analytical or advertising purposes. The data may be shared with third parties if requested by law enforcement agencies, government authorities, or due to legal requests.

3. Mandatory Nature of Data Provision

Fields marked as mandatory in forms are required to process your request. Failure to provide this data may result in inability to respond or complete a booking.

4. Purpose of Processing

Your data is used for:

• Managing bookings and requests
• Communicating with you
• Providing accommodation services
• Sending newsletters and marketing communications (with your consent)
• Improving our services and user experience

5. Legal Basis

Processing is based on:

• Your consent (e.g. newsletters)
• Performance of a contract (booking)
• Legal obligations

6. Cookies & Tracking Technologies

We may use cookies and tools such as Google Analytics or Facebook Pixel for analytics and advertising purposes.

7. Data Sharing

We do not sell or share your data with third parties unless:

• Required by law
• Necessary for booking execution (e.g. Booking.com)

8. International Data Transfers

Some data may be transferred outside the European Economic Area through service providers, in compliance with applicable safeguards.

9. Data Retention

We retain personal data:

• As long as necessary for booking purposes
• As required by tax/legal obligations
• Until consent is withdrawn (for marketing)

10. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

You also have the right to lodge a complaint with a Data Protection Authority.

11. Data Security

We implement appropriate technical and organizational measures to protect your data.

12. Minors

Our services are not directed to individuals under 16 years of age.

13. Contact

For any privacy-related inquiries, please contact us via www.theramvos.com.